Fantastic and flexible

We did two days of touring with Hieu from Xuan Tu Tours and it was fantastic. We booked the Hoi An Full-Day Private Tour (option with the Cam Thanh Eco-Village with the round basket boat ride) & the second day was the Da Nang ‘Highlights’ + Ba Na Hills 50/50 Full-Day Private Tour. He was so flexible and helpful with our 4 young children (6yrs old and under). The van had plenty of room for us and all our kid gear and they had a car seat for our 2yr old. Hieu made a great effort to get us all the experiences but at a pace we could handle. He answered so many questions and took us to so many places that we would never find on our own, including great local coffee and a once-in-a-lifetime piece of art. His English was great and he had a great sense of humor. We highly recommend him and the Xuan Tu Tours. We’ll book again if we have the privilege of making it to Vietnam again.

Traveller: Tkhoyt7 from Tripadvisor 

Our plans were interrupted by Coronavirus

We had planned on taking 5 private tours with Xuan Tu Tours in February 2020. We were traveling by cruise ship from San Diego to Singapore with multiple stops in Vietnam. A 47 day trip of a lifetime. We read Xuan Tu Tours review and started the process of choosing tours. The communication between Xuan and us was great. I would ask a question and the next morning I would have an answer. In the end we booked 5 tours that we thought would give us a good representation of Vietnam. I sent Xuan Tu Tours a $200 deposit via PayPal.
We departed San Diego on January 13 and were expected to arrive in Da Nang on February 10. We sailed right into the heart of the Coronavirus epidemic. The ports we were going to were changing daily, I kept Xuan Tu Tours informed of the changes as best I could. In the end all of the ports after a stop in Guam refused to allow us to dock. We were stuck sailing in the South China Sea for 12 days when Singapore finally allowed us to dock.

Through all this disruption Xuan Tu Tours acted very professionally. Finally I had to cancel all of the tours. We decided to cancel the last leg of our cruise and fly home from Singapore. Within a couple days after getting home Xuan Tu Tours had refunded my deposit and today I received an email from Tu asking if we were well. What a class act. She must have spent hours setting up the tours, changing them and then to have them all cancelled.
I highly recommend this company and if or when we go back would gladly use them.

Traveller: jerryh63 from Tripadvisor 

Fantastic tour with Hieu! Xuân Tú is exceptional!!

We had an exceptional day in Da Nang and Hoi An in January with Hieu of Xuân Tú Tours. First of all, communication with Xuân Tú was prompt, courteous and very informative. She answered all questions quickly and fully with excellent English. Hieu also spoke excellent English and was the best tour guide we had on this trip. In addition to excellent commentary on culture and history, he took us to a great restaurant and his favorite coffee shop, which was fun! I should add that Hieu greeted us with a bag each of traditional coconut crackers, which were delicious! We highly recommend him! The driver was also professional and very good.

When our ship was unable to port in the Philippines in Feb, we turned around and were supposed to be able to return to Da Nang. So the night before, I contacted Xuân Tú, who set up a tour for us to visit Hue with My, another guide. We ended up sitting outside the harbor for the entire day and eventually had to give up on the tour. Unfortunately, My waited for us for quite awhile, as we were waiting for the clearance that never happened. I am so grateful to Xuân Tú and her excellent guides and very sorry for the wait and that we were unable to meet My.

Traveller: hornetvbmom from Tripadvisor 

Delicious food, all within my allergies

We did a delightful walking tour of old city Hoi An, eating different foods along the way. The tour guide, Hui, made sure everything we ate fit within my food allergies – gluten, dairy and nightshade vegetables. The food was delicious and so much fun to eat. I would never have tried street food without Hui guiding us along.
We ate in small stalls in different parts of the old city and had fun. There were 5 of us – a perfect size to eat and walk.

Traveller: ValMacCalgary from Tripadvisor