I booked Xuan due to good reviews, all we can say she was excellent and gives out vast information. I informed her that 8 of us are deaf thus sign language is our first language and explained about our wheelchair user friend.
On the first day, I mentioned how we communicate with previous tour guides in Hanoi and Hue, without hesitate she stopped the driver outside the stationery shop and bought two white boards and pen at her expense and bought 8 in the following day :-). She immediately writing down details of the plan, we never seen her write so fast and her English is pretty good. On the first day, she led us to a short ferry to Cam KIm island, she ensured one of our wheelchair user friend has access to the ferry, two staff from the ferry made no hesitate forming a ramp using two wooden planks, visiting the island was worth visiting. Back to the mainland, little did we know that Xuan surprise us visit a superb The Reaching Out Teahouse that employs 8 deaf Vietnamese in the heart of beautiful Hoi An, we were so excited and they did too, the tea room was so tranquil, We had their traditional tea and coffee served with super homemade biscuits. We were in awe how deaf staff communicate with hearing customers, we highly recommend anyone to go there and we became great friends with two of them whom we are now in contact. Xuan was fantastic ensuring we enjoyed the 2 days trip including My Son’s sanctuary, a vast history of Champa and Shiva, we also visited Lady Buddha on Marble Mountain in Da Nang. Thank you Xuan for being a wonderful tour guide and being a great friend, you have learnt a lot from us and vice versa
Traveller: suz1961 from Tripadvisor