What a gem… what a wonderful trip

I contacted Xuan to arrange a day trip for my family and friends when our cruise ship docked in Da Nang. A total of 25 of us… She replied my email and whatsapp very promptly and very detail. Designed a very good itinerary for us, as I told her there are elderly and young children, this is why we want a private tour rather than joining the ship one. Also we like to see Da Nang and Hoi An in a day, she has no doubt and gave me a very good schedule. Thank you
When we arrived the dock, Xuan was at the ship side waiting for us, she brought 2 young girls with her, Tram and Thu as our guide… to be honest… we were a bit worry that 2 young girls… can they manage a big group? What a great surprise, both of them are so pleasant, so nice, so caring, so funny… Tram is the main guide who speaks fluent English, very humour, very knowledgeable, very smart, with the help of Thu, they are perfect team. Thu is the assistant to Tram who looks after us, make sure we were not lost, always chatting and smiling all the time… so so pleasant.. Both of them made the trip so good and made everyone so happy. Without them, Da Nang and Hoi An trip will be only a tourist visit. With them, it is a visit to see our best friends there… they made us so welcome and wonderful there. I hope our crazy group didn’t cause them too much trouble … mind you, they never shown any unhappy or tiresome to us… thank you my two little friends.. we love you.
Again, I like to thank you Xuan to arrange a very beautiful lunch for us in Hoi An, also met us there to show her hospitality… well done… most important… your arrangement to send Tram and Thu to look after us. Love you all…

Traveller: QQRON from Tripadvisor