This is our second time using Xuan Tu Tours. We are a family of five comprising my wife and I (age 59 and 61) and three adult children (ages 21, 24 and 26). We were visiting Da Nang and HCMC via the cruise ship Celebrity Millennium. We were met promptly at Chan May dockside by Lam and after some introductions and a summary of our pending tour, we were quickly whisked away to Hoi An in a spacious van. Lam is very knowledgeable, accommodated our other requests and has a great sense of humour. After a full day of well paced cultural sightseeing and experiencing Hoi An’s food scene, we were dropped off on time at our ship and bid farewell to Lam, who said that his “brother” would be meeting our family in a couple of days at Phu My port for our private tour of HCMC. Lam had told us earlier in the day that he was the only son in his family, so we were perplexed. We were very surprised when Lam showed up to meet us dockside at Phu My!!! He had taken the train down from Da Nang the day before and would again be our tour guide in HCMC. We thoroughly enjoyed our time with Lam as our guide and enjoyed another long day visiting all the must-see places in HCMC (loved the trishaw ride!) and experienced some South Vietnamese cuisine/coffee along the way. We sadly bid farewell to Lam and hope to see him again on another tour.
We travelled as a family of 4 and went for a Day Tour in Ho Chi Minh City with Lam as our guide. This was our 2nd time engaging Xuan Tu Tours, having toured Danang, Hue and Hoi An previously. As usual, the itinerary was organised and well-planned, and we thoroughly enjoyed the experience.
Lam and our driver were sincere, professional and we felt very well taken care off throughout the day. We especially enjoyed Lam’s sense of humour! The places of interests were also nicely paced, well thought out and gave us great insights into the city.
Communication wise, Xuan Tu was very prompt in replying to all our queries and concerns. We were very pleased with the service and would definitely recommend Xuan Tu Tours for anyone visiting Vietnam!
My family and I went on two separate day tours with Lam in both Danang/Hoi An and Ho Chi Minh City, and were so impressed with the professionalism, character, and broad general knowledge that he held. The tour company, guide, and driver made it easy for us to walk from our cruise to our vehicle when we first stepped foot on land, and as foreigners, were treated with the luxury of air conditioning, delicious local food catered to our tastes, endless historical facts from our knowledgeable and hilarious guide, and more. We can’t say enough good things about our experiences with these folks. We would go back to Vietnam to experience this again.
Vi er en familie på 4 personer der har haft den store glæde af at benytte dette turselskab til vores ture til Hoi An, Hue og Da Nang City. Vores Guide Lam har været fantastisk. Han har fortalt rigtig meget om vietnamesisk kultur, mad og livsstil. Lam er så behagelig en person at være samme med og man bliver hurtig tryg i hans selskab, og han bliver hurtig en rigtig god ven. Vi er blev behandlet så godt og alle spørgsmål er blevet besvaret og den lækkereste mad er blevet bestilt og spist. Vi vil helt sikker savne denne gæstfrihed vi har mødt. Helt klart 5* til dette fantastiske turselskab. Hvis vi skal besøge Vietnam igen, vil vi helt sikkert tage kontakt til disse personer igen. Kontakt på mail var ikke noget problem, og der blev hurtigt svaret retur. De kan også lave ture i Hanoi og Ho Chi Minh City.
My husband, adult son and I recently spent 16 days traveling in Vietnam. For four of those days we were in Hue and Hoi An and the surrounding area and then 2 days in Ho Chi Minh City with Xuan Tu Tours. I have had the wonderful opportunity to travel throughout the world and my experience with the guides of Xuan Tu Tours was amongst the best. For our time in Hue/Hoi An we had the most wonderful, delightful, engaging young woman, My (pronounced Me which drove my grammar obsessed husband crazy), as our guide and Vu as our driver. From the very beginning, My felt like she was part of our family or we were part of hers. She was very happy to be able to show us her home of Vietnam and shared lots of information about herself and her family. She was also very interested in us, where we lived and our family, asking to see pictures etc. My did a great job of explaining the history of Vietnam to us and all the sights we were seeing. She managed to strike the perfect balance of being informative without overloading us. She was also always extremely attentive to our needs, asking us if we needed water or to use the WC etc. My was very frank with us, telling us when we were being funny, and in my case once, while taking my picture, telling me to fix my hair because I didn’t look so good! We all got a big laugh out of that. My is simply fun to be with and so easy to travel with. She also didn’t take opportunities to shorten our day when we offered them, insisting there was time to see everything. We were so glad we did because otherwise we might have missed the Marble mountains which was a highlight of one of our days. After she left us, My stayed in touch to make sure that we had arrived at the airport all right and to wish us safe journeys. We were very very sad to leave her. If you do a tour with Xuan Tu Tours in Central Vietnam please request My and Vu, you will be thrilled you did. In Ho Chi Minh CIty, we were paired with Lan and Hong. Lan is also an excellent tour guide. She happily shared her viewpoints and told us what she had been taught in school and sincerely wanted to know how that differed from what we had been taught as Americans. She was also very happy when she would learn new phrases from us, like passive aggressive. LAN’s pace is perfect, not too fast nor too slow. She knows exactly the right points and highlights to hit and conveys a lot of information without it feeling like too much. Because of this, we were able to see a lot of sites in a single day without feeling like they were drive buys. I especially appreciated the nearly one hour rickshaw ride we did throughout Ho Chi Minh CIty. It was a wonderful experience and a great way to see the city. LAN was also extremely flexible. She arranged it so that we stopped to get my son a new SIM card for his phone and went back to where we were staying to pick up my husband who had not been feeling well in the morning. Nothing was a problem for her. LAN also knew when we wanted to talk and when we needed some down time. She also helped me arrange a ride to the airport I had not requested in my initial booking. If you visit Ho Chi Minh City, please ask for LAN and Hong. As an aside, I must give praise to LAM back at home base who made himself available through WhatsApp 7 days a week to answer questions and provide assistance when we needed it. We very much appreciated his steady hand in the background. If You go to VietNam don’t think twice about booking with Xuan Tu Tours. They are the best.