Since the initial enquiry I made with Xuan Tu regarding tours available to suit my needs, she has been exceptionally helpful and informative. Xuan Tu is to be commended for exhibiting a lot of patience and taking the time to respond to my endless enquiries, considering I made plenty of changes to my bookings. Xuan Tu responded promptly to my emails and attended to my WhatsApp messages throughout my stay in Vietnam, which made it easy when I had matters to sort out on the spot.
The drivers hired by Xuan Tu Tours were to be commended on their driving, which made our entire journey on the road as safe and comfortable as possible. The drivers were also very willing to go out of their way to attend to our needs. The driver who picked us up from the airport even did a detour for us just to go to the money changer.
Lam, our tour guide for our tailored Da Nang sightseeing and food tour, was undoubtedly professional, personable and knowledgable. He showed great interest in getting to know his clients and again, went out of his way throughout the entire trip to make our experience as smooth as possible. He must be applauded for taking great care of my 65 year old father, including holding onto him whilst crossing the road, opening his drink bottle for him, and did many other things that did not go unnoticed. It was evident that Lam really enjoys his job as a tour guide.
Overall, my end-to-end experience with Xuan Tu Tours was absolutely positive. I would not hesitate to recommend this company to anyone visiting this beautiful part of Vietnam.
Traveller: jjom2018 from Tripadvisor